Terms of service
TERMS OF SERVICE
Last updated: 10th November 2025
OVERVIEW
This website is operated by Velvet Bronc. Throughout the site, the terms “we”, “us”, and “our” refer to Velvet Bronc. Velvet Bronc offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our site. By accessing any part of it, you agree to be bound by these Terms. If you don’t agree, then you may not access the website or use any of our services.
Any new features or tools added to the store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or change them at any time by posting updates here. Your continued use of the website means you accept those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you’ve given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.
No transmitting worms, viruses, or any code of a destructive nature. A breach of these Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, anytime, for any reason.
You understand that your content (except credit card info) may be transferred unencrypted and adapted to technical requirements of networks or devices. Credit card information is always encrypted during transfer.
You agree not to copy, sell, resell, or exploit any part of the Service without express written permission from us.
Headings used here are for convenience only.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We’re not responsible if information on this site isn’t accurate, complete, or current. The material here is for general info only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, though we’re not obligated to update it. Your responsibility is to keep an eye out for updates.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice.
We may modify or discontinue any part of the Service at any time without notice.
We’re not liable for any modification, price change, suspension, or discontinuation.
SECTION 5 - PRODUCTS OR SERVICES
Some products may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.
We make every effort to display product colours and images accurately but can’t guarantee your screen’s display.
We reserve the right to limit sales or quantities of products or services and to discontinue any product at any time.
We don’t warrant that product quality or service results will meet your expectations, or that errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel orders per person, household, or order. If we do, we’ll try to contact you via the email or phone number provided.
You agree to provide accurate and up-to-date account and billing information. Please update us promptly if anything changes.
For more info, check out our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may offer third-party tools “as is” and “as available” without warranties. Your use of any such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our site may include links to third-party sites not affiliated with Velvet Bronc. We’re not responsible for examining or evaluating their content or accuracy.
Review their terms carefully before engaging with them — we’re not liable for issues related to third-party transactions.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, or other materials (whether requested or not), you agree that we may use them without restriction or obligation to pay compensation.
We may monitor or remove content we consider unlawful, offensive, or otherwise inappropriate.
You agree your comments won’t violate any third-party rights or include unlawful or obscene content.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal info is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct them or cancel orders if necessary, without prior notice.
SECTION 12 - PROHIBITED USES
You’re prohibited from using the site or its content for any unlawful or harmful purpose. This includes spamming, hacking, distributing malware, or infringing on others’ rights.
Violating these Terms may result in termination of your use of the site.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We don’t guarantee that your use of our service will be uninterrupted, timely, or error-free. You agree that your use is at your sole risk.
Everything provided by Velvet Bronc is on an “as is” and “as available” basis.
Velvet Bronc, our team, and affiliates shall not be liable for any damages arising from your use of the Service or products.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Velvet Bronc, its owners, affiliates, and employees from any claim or demand arising out of your breach of these Terms or violation of any law.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions still apply.
SECTION 16 - TERMINATION
These Terms are effective unless terminated by either party. You may stop using the site at any time.
We may also terminate access if you breach these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms and any other policies posted on our site constitute the full agreement between you and Velvet Bronc.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of New Zealand.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the latest version of these Terms anytime on this page. Updates may be made at any time without notice — continued use means you accept them.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service?
Get in touch at howdy@velvetbronc.com